Legacy ER & Urgent Care now offers a Telehealth solution every day from 10A-10P for patients with: Aetna, Blue Cross Blue Shield, Cigna, and United Health Care.

To provide our patients with more access to care during the COVID-19 outbreak, Legacy ER & Urgent Care is now offering a telehealth solution so you can talk to one of our providers, virtually, from the safety of your home. If you are experiencing an emergency please call 911 or locate your nearest emergency room. 

Legacy ER & Urgent Care Telehealth available 10A-10P Every Day

Important information, please read.

Telehealth is available to all Aetna, Blue Cross Blue Shield, Cigna, and United Health Care covered patients. Each insurance provider has specific rules as it relates to telehealth visits, and your urgent care benefits will apply. We are working to add more payors and will update our website as agreements are made.

Please know Legacy is clean, safe, fully staffed, and has a dual care process to manage COVID-19 and non-COVID-19 patients separately, keeping you and our staff safe. Although we do not anticipate a high number of telehealth patients needing to visit Legacy to continue care, there may be an instance where the physician needs to access procedures or equipment only available in the facility. If this is the case, you or your family member will be well taken care of by our dedicated team in a safe and clean environment very efficiently to limit your time away from home.

Your telehealth clinical professional is a Legacy ER & Urgent Care Provider which assures your care is provided with our high standards of customer service that you have become accustomed to. Your consultation, and recommendations for treatment will be treated as if you came into the facility so it will become part of our medical records system that you can access after your telehealth visit if needed.

Legacy ER & Urgent Care is open with normal operating hours and will be glad to assist you in your time of need. If you are unsure if you should come in, please call our free Nurse Hotline. Click here for more information.

Locations in Allen, Coppell, Frisco, North Richland Hills, & McKinney, TX.

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