“Patients are demanding better transparency into the healthcare billing process, quicker care, and better service. We have focused on these specifics since 2008 and are now rated in the top 1% of all retailers in customer satisfaction. We are excited to partner with Riverview Health and bring this model to northern Indianapolis & Hamilton County,” said Thom Herrmann, CEO ofINtuitive Health. “Riverview Health is a leading healthcare provider in Hamilton County which shares similar characteristics to our home market in North Texas. Our North Texas locations have become the go-to option for patients seeking high quality, convenient, immediate care and we believe the residents of Hamilton County will value our service the same way. The northern suburbs of Indianapolis are home to a lot of young families, as well as a healthy economy and great schools. Several of the communities are ranked nationally as highly desirable places to live. Fishers, Indiana was recently chosen as Money Magazine’s #1 place to live in the United States.”
“Partnering with the INtuitive team makes perfect sense for Riverview Health. We have a strong reputation for service and commitment to our community, and building these customer service oriented facilities will be a great fit,” said Seth Warren, Presidentand CEO of Riverview Health.
The four facilities will be built in north Carmel, west Carmel, Fishers and the Nora area of Indianapolis. Construction will begin in the spring of 2018 with all the facilities slated to open in 2019. There has been no name decided for the joint venture, and the financials of the deal have not been disclosed.
About INtuitive Health
Founded in 2008, INtuitive pioneered retail healthcare, with their Legacy ER & Urgent Care brand, and was one of the nation’s first healthcare facilities to offer both urgent care and emergency room treatment options under one roof. INtuitive is building an exceptional customer service program, with industry-leading ratings by providing transparent billing, and creating welcoming clinical environments with one-on-one access to board-certified, emergency-trained physicians. INtuitive partners with health systems nationwide to build, operate, and launch these retail healthcare facilities. Please visit INtuitiveHealthERUC.com for more information.
About Riverview Health
Riverview Health is comprised of a full-service, 156-bed hospital and 25 primary, immediate and specialty care facilities located throughout Hamilton County. Together, we provide comprehensive healthcare services in 35 medical specialties and have frequently been recognized for our clinical and service excellence. For more information, visit riverview.org.